Privacy Policy

1. Introduction

BluEleven Capital Corporation ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you apply for or obtain mortgage-related products and services from us, visit our website, or otherwise interact with us.

2. Information We Collect

We may collect nonpublic personal information about you, including but not limited to:

Information You Provide:

• Name, address, phone number, and email address
• Social Security number
• Date of birth
• Employment and income information
• Bank account, asset, and liability information
• Credit history and credit score
• Loan application and supporting documentation

Information from Third Parties:

• Credit reporting agencies
• Employers
• Financial institutions
• Appraisers, title companies, and verification service providers

Automatically Collected Information:

• IP address
• Browser type and device information
• Pages viewed and interactions with our website
• Cookies or similar tracking technologies

3. How We Use Your Information

BluEleven Capital Corporation uses personal information to process, evaluate, and underwrite mortgage applications; verify identity and prevent fraud; communicate with you regarding your loan or inquiry; comply with legal, regulatory, and investor requirements; improve our services, systems, and website functionality; and maintain internal records and risk management processes.

4. How We Share Your Information

We may share your personal information as permitted or required by law with service providers, investors and secondary market purchasers, government agencies and regulators, and non-affiliated third parties that perform services on our behalf under confidentiality obligations. BluEleven Capital Corporation does not sell your personal information.

5. Your Right to Limit Sharing

Federal law provides consumers the right to limit certain sharing of nonpublic personal information. Where applicable, you may opt out of certain disclosures by contacting us. Some sharing is permitted by law and cannot be limited.

6. Information Security

We maintain reasonable physical, technical, and administrative safeguards designed to protect your personal information, including secure systems and encryption, restricted access to authorized personnel, and regular monitoring and risk assessments.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website usage. You may control cookie settings through your browser.

9. State Privacy Rights (California Residents)

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and not be discriminated against for exercising privacy rights.

10. Children’s Privacy

BluEleven Capital Corporation does not knowingly collect personal information from children under 13. Our services are intended for adults only.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

12. Contact Information